In order to protect the health and safety of employees, staff, and students, all those who access Pasco County School locations must self-screen for symptoms and other risk factors of COVID-19 daily. If you answer YES to any of the questions, you should NOT be on a school campus or school district office. All three self-screeners – the Student Self-Screener, the Employee Self-Screener, and the Visitor Self-Screener – are accessible from the district’s COVID-19 protocols page and are posted on each school web page.

mySchool Online/Device Help  

For fastest response from 7:00 am to 9:00 pm: Email
If you can’t email, call: 813-794-2859 Monday-Friday. (If lines are busy, leave a message. We’ll respond as quickly as possible)
Live chat is available from 7:00 am to 9:00 pm Monday-Friday at: Technology Help Desk Live Chat (Look for the green chat box in the lower right hand corner of the screen)

Transportation Help:

Bus Helpline:

  • 813-794-2500, 727-774-2500, OR 352-524-2500

Bus Compound for Oakstead buses:

  • 727-774-4410

Transportation will issue bus passes in your MyStudent portal within 48 hours.  You can print or snap a picture of the bus pass.  Bus passes for student with an IEP or 504 can take up to 7 days to coordinate transportation.  Transportation is not provided for students who choose to attend a school other than their zoned school (School Choice). For more information, click here.

Parent Portal Help

What is Parent Portal?

The Parent Portal is the primary source of information for your child’s school activity. View attendance, assignment, grade and schedule information, as well as pay school fees, load money onto lunch accounts and update emergency contact information. View multiple children through one Parent Portal account – even if the students attend different schools!